Analyst – Accounts Receivable

18 January 2017

The Accounts Receivable Analyst will ensure that all OPCOS customer payments are received at LBU level and fully optimized in terms of collection and appropriate allocation.

Job Summary

  • Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimized in terms of collection and appropriate allocation
  • Follows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocation
  • Execute unallocated credits (UCRs)
  • Execute unidentified payments and collection posting (matching in MSNav)
  • Ensures all Accounts Receivable KPI’s / KII’s are delivered against working closely with other CSC teams, branch and finance teams to ensure performance / customer satisfaction
  • Conducts customer payment processes are reviewed regularly
  • Personally responsible for payment allocation and associated MSNav master data payment accuracy
  • Executes identified OTC/Finance programmes regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results
  • Responsible for assistance in report creation where required
  • Works with branch teams (Ops, Productions, Distribution) to ensure coordinated approach in relation to accounts receivable processes


  • Graduate of a four year course, preferably accountancy or business related
  • 2 years + experience in Account Receivables, Customer Service , Finance , Commercial, Sales, Marketing or other related roles
  • Excellent understanding of the business, ideally with an in-depth knowledge of customer service operation / commercial / sales support/ billing and OTC processes
  • Good negotiation, complex payment and allocation issues skills
  • Broad Commercial / Credit Management knowledge and strong financial knowledge
  • Strong influence and impact
  • Able to establish credibility with internal/external customer
  • Enhanced analytical skills
  • Good knowledge of order to cash process


Functional / Technical Competencies (Please see examples below) 

  1. Financial Management
  2. Customer Focus
  3. Data Analysis
  4. Personal Development
  5. Process Management
  6. Cross-cultural Communication & Collaboration

Behavioral Competencies 

  1. Work Standards
  2. Analytical (Decision Making, Innovation, Numerical Problem Solving, Practical Learning, Detail Consciousness)
  3. Interpersonal (Communication, Impact Persuasiveness, Personal Awareness, Teamwork, Openness)
  4. Motivational (Resilience, Energy, Initiative, Achievement Orientation, Quality Focus)
  5. Quality Orientation
  6. Continuous Improvement
  7. Thinking in context
  8. Managing work

General Competencies

  1. Flexibility
  2. Decisiveness
  3. Tenacity
  4. Personal Integrity
  5. Interdependence

    We are always in search for the next qualified individual who can grow with us professionally and help us build not just a highly valued organization, but also one that creates social impact to the world.

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    Send an updated copy of your CV to

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